Contact Us!

We are here to serve you

We’re grateful for your interest in our service, and we understand that making a decision about end-of-life care can be difficult. We’re here to support you every step of the way. If you would like more information about our services, please fill out our form and let us know your preferred callback time. You’ll receive a confirmation after submitting, and we promise to respond within 24 hours. We’re here for you, and we’ll do our best to make this process as easy as possible.

Email Address

     info@withgracehospice.com

Call
(408) 444-5500
Office

     4075 Evergreen Village Square #210 San Jose, CA 95135  

Frequently Asked Questions

Learn about what we do!

 

What is hospice care?
Hospice offers a way for loved ones to have the best quality of life when a cure is not possible. Our care is provided at the patient’s preferred location, whether it’s at home or a facility.
When is the time to consider hospice care?
It may be time to consider hospice care for your loved one if they require more assistance with daily needs, experience a loss of awareness of surroundings, have significant weight loss, incontinence of bladder or bowels, recurrent infections, or pressure ulcers. If you’re experiencing any of these signs, please make an appointment with your Primary Care Physician to discuss your care needs and request support.
What is the cost of hospice care?
Hospice care is generally covered by Medicare, Medi-Cal, most insurance plans, and other managed care organizations. At our agency, we believe that everyone should have access to hospice services, regardless of their ability to pay. Therefore, we never bill hospice services to the patient or their family, regardless of their insurance status.
What is Palliative care?
Palliative care is specialized medical care for people living with a serious illness. The focus is on providing relief from the symptoms and stress of the illness, with the goal of improving quality of life for both the patient and their family. It can be provided at any stage of illness and can be provided alongside curative treatment.
How do I get hospice care?
To get hospice care, ask your physician to fax an order for hospice along with the History & Physical to your preferred provider. Share your insurance information, and we’ll contact you to schedule admission after reviewing the documents. The process time can vary.
How can a loved one be eligible for hospice care?
To be eligible for hospice, a patient must have a life-limiting or terminal illness and be certified by their primary care physician with a life expectancy of six months or less. The patient should also have completed all curative therapies or treatments.

Administrative Support

Our administrative and office staff play a critical role in supporting the care team by handling tasks such as answering phone calls, placing orders for medical equipment and supplies, and addressing any other needs that arise. By ensuring that the care team has the resources they need, our administrative and office staff help to ensure that patients and their families receive the highest level of care possible.

If you require assistance reaching your nurse during business hours, we encourage you to call our main line at 408-444-5500. Our staff will be happy to assist you and ensure that your needs are addressed promptly and efficiently.